FAQs

Q?

Do you offer free estimates for your fences and gates?

A.

We indeed do offer free estimates for fences and gates. We aim to provide our customers a superior level of service from the moment of first contact until we finish your new fence or gate.

Q?

What kind of fences can you build?

A.

We provide our customers with a variety of options that our customers can select from. First of all we can build either a wood or iron fence. These two fence types can be built in varying heights and dimensions. Within both categories of fence we can customize to your hearts content, if you can dream it we can build it.

When it comes to wood fences the primary builds are either vertical and horizontal pickets. These pickets can either be side by side or board on board, though we are able to build any custom fence that you desire. Depending on your choice of fence we can then add various trims to accent your new fence.

As for the wrought iron fences we build there are many different variations that can be fabricated to your liking. With differing sized pickets, supports, and ornamental tops being some of the variations that can be built. Once the design of the fence has been chosen the iron will then be powder coated in the color of your choice.

Q?

Can you build and install automated gates?

A.

Yes we can both build custom gates and then install them for you. We can either build a swing or sliding gate for you. We can also build custom gates to fit varying spaces on your property. Whether its a wrought iron gate between brick columns, a swing gate in your driveway or a slide gate on your property, Cowboy Fence and Iron can do it all.

Q?

What sets Cowboy Fence and Iron apart from its competitors?

A.

Cowboy Fence and Iron prides itself on using the top quality lumber throughout the building process. There are no corners cut on any of the materials we use.

First we use a thicker gauged posts than most of our competitors because we believe theses thicker posts give your fence more stability and rigidity over the life of your fence. These posts are also set deeper into the ground than most of our competition. Our posts are set 3 feet deep versus 2 feet or shallower that most of our competition does.

Secondly we go further to increase the strength of your fence by using a much stronger concrete than our competitors.

Thirdly the brackets we use to secure the rails that the pickets are nailed to are also much thicker and robust than what our competitors use.

We believe the quality of product we use throughout the construction process, combined with our superior craftsmanship, allows us to provide a superior product to our customers.

Q?

I have plans drawn up by my architect/landscaper/pool company, can you build our new fence to meet those exact specifications?

A.

The answer is yes we can. We can either work with the drawings created by a third party or work in concert with a third party to bring your desires for a  custom fence to life. We pride ourselves on being flexible and our ability to adapt to situations as they present themselves.

Q?

Is your company a member of the Better Business Bureau?

A.

Yes we have been a member since 2011 and carry an A+ rating.

Q?

How long will a new fence last?

A.

Without unexpected or extreme situations, your new investment in a fence or gate should last 10 plus years with minimal upkeep. With most of our fences lasting 15 years or more.

Q?

Do you offer a warranty on your fences or gates? If so what is it?

A.

Cowboy Fence and Iron prides itself on the quality of work we provide for our customers. That said we provide a warranty for both the craftsmanship as well as the materials used. On all wood fences we will replace warped or knotted pickets within a year of installation. We also warranty all craftsmanship of our fences and gates for up to 3 years of installation. That said we can make exceptions depending on the situation. Ownership prides itself on going the extra mile and complete customer satisfaction.

Q?

Are there any dangers to digging posts for a new fence?

A.

Yes there are dangers inherent with digging holes for new fence posts. That is why we have the city of Dallas perform a dig test for every job before we start any new construction. By doing so the city marks any and all gas, electric and water lines that are on the property.

Q?

Does your company use its own installers or do you subcontract?

A.

Cowboy Fence and Iron prides itself on the quality of work we provide our customers and that can only be guaranteed by using our own personally trained installers. We do NOT subcontract any of our fence work.